Our Guarantee & Warranty - Latch and Post Gate Repair Fort Worth

The Latch and Post Gate Repair Fort Worth Guarantee

We stand behind every gate we touch in Fort Worth because we have to. A gate either works or it doesn’t. A latch either catches every time or it lets the wind throw the gate into your fence. So here’s the promise in plain terms: we fix it right the first time, we tell you the price before we start, and if something isn’t right within a full year of the repair or installation, we come back and make it right. No argument. No fine print. That’s the 365-Day Done Right Promise, and it applies to every job we do, from a simple latch replacement in Wedgwood to a full electric gate operator install in Fairmount. Cody Beckman, owner of Latch and Post Gate Repair Fort Worth, puts his name on that promise because he’s the one who answers for it.

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What’s Covered

• Workmanship on every repair and installation. If the latch, hinge, post, or operator we worked on fails because of how it was installed or serviced, we fix it at no charge within the 365-day window.
• Parts handling on brands we know. We service LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule equipment, and we stand behind the parts we recommend and install.
• Written pricing before any work starts. Every visit includes a written quote with the full dollar amount, delivered before we touch a tool. You approve it first or we don’t start.
• Cleanup on every single visit. Shoe covers and drop cloths inside your home, and a photo of the cleanup before our technician leaves. This is part of the Cedarwell C.A.R.E. values, not an upsell.
• Respect for your home, family, and time. Our technicians ask before moving anything, work around nap schedules when quiet matters, and use pet-safe lubricants where there’s a choice.
• The gate working like it should. A latch that catches, a post that doesn’t move, an opener that responds the first time. That’s the actual deliverable, and that’s what the guarantee protects.

Our Satisfaction Promise

If something about our work on your Fort Worth gate doesn’t sit right with you, call us. That’s the whole process. You call (682) 841-5749, a live person answers, and we schedule a return visit. When we arrive, we listen first. If a latch feels stiff in the July heat or a swing gate creeps past its stop point in the spring, we want to know about it. Then we diagnose it, explain what we found, and fix it under the 365-Day Done Right Promise if it falls within scope. If it doesn’t, we’ll tell you that too, with an honest explanation and a written price for whatever work would be involved. What you’ll never get is a voicemail, a callback queue, or someone reading liability language at you. Cody Beckman owns the outcome, and he has since 2009 as part of the Cedarwell family of independently owned and operated gate specialists. The promise is simple: if it’s not done right, Latch and Post makes it right.

Licensed & Insured Backing

A guarantee is only as strong as the company making it, which is why we carry the licensing and insurance a Fort Worth homeowner should expect from anyone working on their property. Our work is done by background-checked, uniformed technicians who arrive in marked vehicles and follow the Cedarwell C.A.R.E. values on every job. The insurance matters because gates are heavy and operators involve electricity. If something goes wrong while we’re working on your property, you’re not left holding the bill. And because every technician is background-checked and trained specifically on the gate equipment families actually own, you’re not taking a chance on who shows up to your home. That’s what backing a promise actually means: we have the credentials and the coverage to make good on it, not just the language.

What the Guarantee Is Not

Some companies use warranty language that sounds impressive but means nothing when you read the exclusions. We’d rather be specific about what we can and can’t promise. We don’t guarantee against failure from a car backing into your gate, a tree limb falling on it, or a Fort Worth hailstorm denting the keypad. We don’t guarantee parts we didn’t supply. And we don’t pretend a decade-old operator that was already on its last legs will run forever because we tuned it up. What we do guarantee is that the work we performed was done correctly, the parts we installed were right for the job, and if that’s not true, we’ll be back. Within a year. At no charge. That’s the part that matters.

Why the 365-Day Promise Exists

Every gate in Fort Worth comes down to two parts: the latch that holds it and the post that carries it. That’s not just our company name. It’s how we think about the work. A gate fails when one of those two things stops doing its job. Sometimes that failure shows up the day after a repair, and sometimes it takes eight months. Fort Worth’s freeze-thaw cycles in winter and our brutal August heat both have a way of exposing weak work slowly. A 90-day warranty might expire before your gate shows the real problem. A year gives us time to be proven right. It also gives you time to actually live with the repair: open and close it through a cold snap, a rainy spring, and a summer hot enough to warp steel. If it holds through all that, we did our job. If it doesn’t, we’re coming back.

Frequently Asked Questions